It can be stored in the fridge for 2 weeks and freezer for 6 weeks.

• 6” round – 6-12
• 9” round – 12-20
• Quarter sheet – 20-30
  
  

Not at this time. There is gluten present in the bakery and other products, and we do share equipment among all products.

Note: A gluten-free diet excludes any foods that contain gluten, which is a protein found in wheat and several other grains.

Not at this time.

Note: Dairy-free is a product that is free from dairy! The product does not contain any milk or milk products from cows, sheep or goats.

Not at this time.

At this time we do not have any sugar-free baked goods.

We have always baked entirely from scratch, using only the freshest and finest real ingredients – butter, eggs, sugar, flour, premium chocolate – which all have a higher caloric content than those made with artificial flavorings, sweeteners and preservatives (which we’d never use!). We are fully committed to not sacrificing size, flavor, or quality ingredients to simply reduce caloric count and are proud to provide only the best tasting products for your special celebrations!

We are always updating our decorated cake options. Check out our latest option HERE.

We can usually guarantee some orders same day, eg. Cupcakes, Cake in cup, Cake in bowl, we accept same day phone orders with a minimum of 3 hours notice, subject to availability,  however we have several products that require a 24-hour notice. In order to fully guarantee you will receive the cake you wish, we accept orders up to 6 months in advance. Please contact the GiovannisHive directly for details — 055-822-8477

Yes, we deliver locally. Typically within a 5 mile radius of our bakeries.

Standard delivery will be between 9am and 9pm by our bolt drivers and priority delivery will be between 8am – 2pm , 2pm – 8pm & 10pm – 2am.

Please be advised 99% of deliveries are made on the correct day & time, sometimes there may be external factors like (traffic, breakdown, accidents, weather, etc.) which can delay your cake delivery. We are unable to offer compensation for late deliveries which is not over 2 hours of lateness to the time you have chosen.

Due to parking restrictions and charges with some areas, we request customers who live in KNUST halls, hostels, apartments or flat to collect from the driver outside your building unless you require some special assistance for those who are disabled which need to be informed to us after placing an order.

— Free delivery and coupon code are applicable only for Online Delivery & Collection.

No refunds will be processed for any cancellations that are made in less than 1 day for Whipped Cream Cakes and 2 days for Fondant Cakes before the delivery date. Please speak to us on 055-822-8477, if you need any assistance.

If there are any damages or misspelled on your cakes, it needs to be kept informed via WhatsApp, call or email with pictures of all sides of the cake within 2 hours of the delivery made by the driver. Our customer service agent will be available between 9am – 9pm to resolve any issues. All cakes will be tested by our quality analyst before dispatching on the day. If you have any concern regarding the quality of the cake it needs to be returned with minimum of 90% size of the cake with original box if not, refund will not be made.

We accept Mobile Money, Visa, Mastercard, Discover, American Express, Apple Pay, and Google Pay. We provide only cashless transactions online at this time. No payment on delivery.

Yes, we do. Let us know in the checkout.

Yes, we do. Please contact the GiovannisHive directly for details
— 055-822-8477

A charge is added to all checks to help offer healthcare to our full-time team members. Our team can remove this charge at your request.

Of course! Please contact us to book a tasting and consultation.
Call us regarding your order at 055-822-8477